Goods sold are not returnable, refundable or exchangeableunless you received an incorrect item(s) or any factory defected item(s). There will be no exchange and/ or refund for all promotional, sale, free shipping, discounted including coupon used. When your purchase is completed, you will get an automatic order confirmation to the email address that you’ve registered with our website earlier. If there is no confirmation after a few minutes, please check in your spam/junk folder. You should also be able to see your order under"account" when you are logged in. You could also check your order status there and it will be updated regularly when we have shipped your order,and that is also where your order will be searchable. Note that the confirmation email is automated generated, should there be something missing in your order we will contact you in a separate email.